Recent Why SERVPRO Posts

3 Ways SERVPRO Can Help With Claim Services

3/24/2019 (Permalink)

Why SERVPRO 3 Ways SERVPRO Can Help With Claim Services Working with a restoration company recommended by your insurance provider, like SERVPRO, may make your restoration process easier.

3 Ways SERVPRO Can Help With Claim Services

When your Kansas City, KS business is hit by fire, storm, or water damage a quick emergency response time can make all the difference. However, after the crisis has been averted you may be left with some restoration needs. Choosing a professional restoration service, such as SERVPRO, to do the job can be made easier by looking at those recommended by your insurance provider. In many cases they may recommend a company that offers a number of claim services, which can speed the process along.

1. They Can Provide a Claims Inventory Service

One service offered by SERVPRO is a claims inventory. This may include both an itemized list, and photographs of any important items that may have suffered damage. Having such a list can help your business go over any items they may need to repair or replace such as inventory, office equipment, or any important documentation.

2. They Allow You To Access Claims Information Electronically

Another important inclusion in the offered claim services is the ability to access claims information electronically. This may include photographs, the notice of loss, job estimates, progress completed, and any new information that may be discovered during the process. This can allow you and your insurance agent to stay up-to-date every step of the way.

3. They Restore Materials Whenever Possible

One aspect in the insurance agent may appreciate when working with such a company, is the fact that they try to restore the existing materials whenever possible. Restoration is often cheaper than a full replacement, and in many cases is a fully viable option. This may not only save your company money, but can help your claim as well.

Working with a restoration company recommended by your insurance provider, like SERVPRO, may make your restoration process easier. These companies may offer a variety of claim services which can make communicating with your insurance agents more efficient, and help you and your agent stay up-to-date on the information you need. If you have any questions your restoration service professional may be able to help.

Who Handles Disaster Remediation in Your Community?

2/18/2019 (Permalink)

Why SERVPRO Who Handles Disaster Remediation in Your Community? When storm damage choose a company with workforce to respond

Some emergency restoration companies are better prepared to handle catastrophic loss situations than others. Whether the emergency involves major flooding following a storm system or high winds bring daily schedules to a standstill, the resulting damages could be more than some crews could handle. For large loss situations, a disaster recover company with plenty of history and a well-established network of resources.

Examples of Large Loss Situations

Emergencies happen in every state at some time or another. Some examples of catastrophic loss include hurricanes, earthquakes, and tornadoes.

  •  Flooding
  •  Freezing temperatures
  •  Severe storms
  •  Tropical cyclones
  •  Wildfires

Each of these catastrophes have the potential to close businesses, disrupt transportation services, and confine people to their homes. Unfortunately, they also have the potential to force people out of their homes. When this happens, what can you do?

Available Resources

When you need immediate storm damage remediation, choose a company with the resources and workforce to respond. Large loss recovery teams require plenty of equipment, highly-trained, staff, and the resources to move more of each into the community. SERVPRO franchises are connected throughout the country, so when Kansas City, KS, is affected by a large-scale disaster, the necessary people and supplies can be moved quickly into town.

Local Teams

This doesn't mean that damage restoration will be handled by complete strangers. SERVPRO franchises are locally owned, so technicians from your own communities could spearhead the work. The local team may serve as the command center for the work or may be the point at which supplies and additional technicians gather.

Why Does SERVPRO Prepare for Large-Scale Disasters?

In 2017, the United States was home to 15 disasters that claimed lives, brought communities to a standstill, and cost more than a billion dollars. The country experienced many disasters again in 2018. Without the right resources in place, communities would struggle to recover.

However, catastrophic loss can be handled with the right planning. SERVPRO has the training, the workforce, the resources, and the preparation to respond to storm damage, of any size, in Kansas City, KS.

How To Remove Mold From Air Ducts

11/26/2018 (Permalink)

Why SERVPRO How To Remove Mold From Air Ducts Dust that accumulates in your air ducts can lead to microbial growth

What is The Reason Mold Growth is Such a Problem in Air Ducts?

Mold colonies seem to favor HVAC systems. The heating and cooling system in your building, in Fairway, KS, is no different. How can you prevent mold from taking root in your AC system? Here are some of the reasons why mold is such a problem in commercial heating and air systems:

  • Mold, such as black mold, makes airborne spores that enter the ductwork via the intake system.
  • Particles get trapped in ducts due to buildup of dust and dirt in the system.
  • Particles thrive and become colonies due to the moisture and availability of an organic-based food supply.

If you smell mold but you haven’t found the source, start checking out the vents. Do you see any specks of discoloration around your vents? Do you smell musty air when you are near vents or when the system is running? If the answer is yes, you may have a mold issue in your ducts.

Clean Your Ventilation System

Cleaning should be done frequently, with some recommendations suggesting every 3-5 years, but may be needed more frequently depending on the situation. For example, if you have had any construction or remodeling, you should have your ducts cleaned. When your system is cleaned, professionals remove dust and debris that serves as food for black mold and other mold colonies. There are two basic steps a professional will take to make sure you have clean ducts:

  1. Loosen contaminants. Agitators such as brushes, air tools, and vacuums may be used.
  2. Contain contaminants. Negative air pressure is utilized to collect contaminants as well as to prevent them from spreading into your building.

A professional will be thorough, cleaning the entire system, including coils, ducts, motor, drip pans, vents, blower, and more.

Conclusion

Cleaning your air ducts and HVAC system periodically will help prevent the growth of black mold, improve the quality of your indoor air and keep your HVAC system running more efficiently. Rely on professional mold remediators to help ensure proper cleaning and containment of mold for your organization.

Train Employees for Fire Safety

11/23/2018 (Permalink)

Why SERVPRO Train Employees for Fire Safety Train employees for fire safety in Fairway,KS

Fire extinguisher training should be done on an annual basis, at least, and should also be part of the initial training for new employees in Fairway,KS.

The P.A.S.S Technique

If employees aren't confident they can safely put out a fire, they should evacuate instead. The acronym P.A.S.S. helps employees remember each step of using an extinguisher to reduce fire damage.

  • Pull the pin. Find the pin at the top of the canister and pull it out to break the tamper seal.
  • Aim the nozzle at the base of the fire. When the source of water is doused, the flames should die down.
  • Squeeze the handle to release the pressurized chemicals inside the canister.
  • Sweep the spray from side to side, maintaining your focus at the base of the fire.

After working through the steps, keep your eye on the area. If flames reappear, repeat steps 2 to 4.

Annual Fire Response Drills

Use the following steps in case of a fire (and during yearly drills.)

  • Pull the fire alarm and alert the fire department.
  • Protect the designated evacuation path. If fire, heat, or smoke threatens to come between employees and the exit, personnel should evacuate instead of fighting the fire.
  • Choose an appropriate extinguisher.
  • Complete the P.A.S.S. technique.
  • Observe the location of the fire to catch any flames that may reignite.
  • Evacuate immediately if the fire is too big, if the air isn't safe to breathe, if the room is too hot or smoky, and/or if the evacuation path is compromised.

Once the ability to use the fire extinguisher has been mastered and employees have been trained in the fire response routine, schedule opportunities for employees to practice their responses to a fire.

Practice Safety

It doesn't take long for a kitchen fire to pop up in a restaurant or flames to appear in an industrial setting. Protect your employees with training on how to use a fire extinguisher and regular drills in fire safety techniques. Fire damage restoration professionals could provide you with further resources.

How To Prepare for Flood Damage

11/17/2018 (Permalink)

Why SERVPRO How To Prepare for Flood Damage Keeping your gutters clean is a good way to keep water flowing outside your Kansas City home

Start Preparing For A Future Flood

No Kansas City, KS, homeowner wants to think about the possibility of flood damage affecting his or her home. Maybe you've put off preparing for such worst-case scenarios. Deep down, however, you know that it is better to be prepared for flooding in advance than to have high water levels suddenly affect your life without a plan in place. Read on for three ways to start preparing for a future flood right now.

1. Learn About Your Flood Risk

If it seems like floods are a persistent problem in your area, you may live in a flood zone. The best way to find out is by visiting the Federal Emergency Management Agency's online Flood Map Service Center. This allows you to quickly and easily figure out whether or not you are at high risk for flooding so you can purchase flood insurance if needed.

2. Get Your Property Storm-Ready 

Protect your property against future storm damage to the best of your ability. Cleaning gutters and storm drains is a great way to keep water flowing smoothly outside — and only outside — your home. You may also want to consider buying a battery-operated sump pump and finding ways to protect your valuables.

3. Practice an Escape Plan

You will want to make sure that you and your family are ready to escape at a moment’s notice in the event of an emergency. Know where to seek shelter, keep supplies on hand and memorize your exit route. Contact the Red Cross for information about emergency shelters in your community, as well as suggested provisions for both your home and your family, including your pets.

Flooding is not a fun thing to think about, but it is better to be prepared than to be blindsided by a storm with no safety or storm damage restoration plan in place. Follow the three steps above for a greater chance at protecting your home and loved ones the next time flood water threatens your Kansas City, KS, home.

Did you ever wonder why we like quick mitigation?

7/30/2018 (Permalink)

Water Damage Timeline after you home is inundated with flooding from a broken pipe.

Within Minutes of a Water Damage

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24 after a Water Damage: 

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week after a Water Damage: 

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week After a water Damage:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Call us at 816.895.8890 if you have questions about the problem in your home.